Botanical Skincare. Frequently Asked Questions in elegant script.

Frequently Asked Questions

    What is cold process soap?

        Cold process soap is made the traditional way, by mixing natural oils or fats with lye (sodium hydroxide). Through a process called saponification, the mixture turns into soap and glycerin. Don’t worry, there’s no lye left in the finished bar, just gentle, nourishing soap!

    Why choose cold process soap over commercial soap?

        Most commercial “soaps” are actually detergents made with synthetic foaming agents, artificial fragrances, and fillers that can dry out your skin. Cold process soaps keep the naturally produced glycerin (a humectant that draws moisture to your skin), making them gentler and hydrating.

    Why do they not smell as strong as shop bought soaps?

        Because we use pure essential oils and not artificial fragrances. The pros outweigh the cons in this instance. We would rather use 100% natural ingredients that are good for our skin and health (that still smell great) than to scent our soaps with damaging endocrine disrupting chemicals.

    Some of the soaps smell stronger than others, why is this?

        Pure essential oils can be tricky to make “stick” in soaps, especially citrus scents. If you prefer a stronger smelling soap, go with botanical scents. You may find over time the scent may fade. This is because the scent on the outside won't hold as well when exposed to air but once you start using it regularly, the scent will still be on the inside.

    Are your products safe for sensitive skin?

        Yes! Because they’re made with natural, simple ingredients and no harsh additives. Of course, everyone’s skin is different, so always patch test if you’re unsure.

    Do your products contain seed oils?

        Nope, none of our products contain seed oils. We use traditional, nourishing ingredients like tallow, unrefined oils, butters, clays, and botanicals to create a bar that’s skin-friendly and sustainable.

    How long will a soap bar last?

        That depends on how often you use it and how you store it! On average, a bar lasts 4 weeks with daily use. To make it last longer, keep your soap dry between washes and use a draining soap dish or soap bag.

    Why do your soaps look different from each other?

        Because they’re handmade in small batches, each bar is unique. Swirls, colours, and sizes may vary a little. Think of it as soap with personality!

    Are your products cruelty-free?

        Yes, absolutely. No animal testing ever. I only test on willing humans (myself included).

    Do the soaps lather well without SLS?

        Yes! Cold process soaps make a rich, creamy lather without synthetic foaming agents like SLS. The bubbles come naturally from the oils and butters in the recipe.

    Can I use cold process soap on my face?

        Yes, many of my soaps are gentle enough for facial use, especially those with clays or simple, soothing formulas. Some people prefer a dedicated facial bar, but it’s really down to your skin’s needs.

    What are bath salts?

        Bath salts are a blend of mineral-rich salts and natural botanicals. When added to warm water, they dissolve to help relax muscles, soften skin, and turn an ordinary soak into a spa-like ritual.

    What makes your bath salts different?

        Mine are made in small batches here in Wales, using only natural, toxin-free ingredients. No artificial fragrances, dyes, or fillers. I use botanicals, essential oils, and minerals that nourish your skin and help you unwind.

    Will bath salts dry out my skin?

        Quite the opposite. Epsom and mineral salts can help soften and smooth the skin. Plus, the blends are made with botanicals and natural oils that leave your skin feeling nourished after your soak.

    Do they really help with sore muscles?

        Many people find that magnesium-rich salts (like Epsom) help ease tension and soothe tired muscles. While they’re not a medical treatment, they can definitely make you feel more relaxed and comfortable.

    Can I use bath salts if I don’t have a bath?

        Yes! They’re wonderful for foot soaks or even as a relaxing hand soak. Perfect if you’re short on tubs but still want a little spa moment.

    What makes your lip balms different?

        They’re made with natural, nourishing ingredients. No petroleum, no synthetic flavours, no hidden nasties. Just simple oils, butters, and waxes that hydrate and protect.

    Do they really help dry, chapped lips?

        Yes! Because they’re made with natural emollients, they actually nourish lips instead of just coating them. Perfect for winter or whenever your lips need a little TLC.

    Why tallow?

        Tallow has been used for centuries as a skin moisturiser. It’s rich in vitamins A, D, E, and K, and its fatty acid profile is very similar to our own skin’s sebum, making it deeply nourishing and highly absorbable.

    Does it smell like beef?

        No! Properly rendered tallow has a neutral scent. I also blend mine with natural essential oils so it smells sweet and not like a Sunday roast.

    Is it greasy?

        A little goes a long way. It melts into the skin and absorbs beautifully, leaving it soft and supple rather than greasy.

    Is Tallow moisturiser suitable for all skin types?

        Many people with eczema, psoriasis, or very sensitive skin find tallow soothing and non-irritating but people with oily skin may find it may not help with their particular skin concerns. Its best to patch test first and see the benefits.

    Why not seed oils?

        Seed oils can be unstable and prone to oxidation, which isn’t ideal for your skin barrier. Our oils are stable, nutrient-rich, and far more skin-compatible.

    What do clay masks do?

        Clay naturally draws out impurities, absorbs excess oil, and gently exfoliates, leaving your skin fresh, smooth, and glowing.

    How do I use a clay mask?

        Mix 1–2 teaspoons of the clay powder with water (or try, yoghurt, or apple cider vinegar for extra benefits) until it forms a paste. Apply to your face, leave for 5–10 minutes (don’t let it fully crack and dry), then rinse off with warm water.

    How often should I use the mask?

        1–2 times a week is usually plenty. Clay masks are great for a deep cleanse, but overdoing it may dry your skin.

    Which skin types can use clay masks?

        Different clays suit different skin types, but generally, they’re suitable for most. Oily or acne-prone skin especially loves them, while dry skin may prefer shorter mask times or mixing with honey/yoghurt for added moisture.

    Will my face go red afterwards?

        Sometimes a little temporary redness happens because clay boosts circulation. It usually fades quickly, leaving your skin looking refreshed.